I had an account with the previous website, why can't I log in?

If you previously participated in the survey from our old website (2016-2022) you will need to register again on this new site and create new log in details, your previous log in details will not work.

Thank you for your support and for joining again. Your previously entered records have been shared with data verifiers for Butterfly Conservation's national recording scheme and local datasets.

Note, when you sign up again (and within your Account edit settings) there is an option for requesting your old Garden Butterfly Survey records to be added into your new account. This option will be available until 31st March 2022 and after that date we will transfer data for those who have requested this with a matching email address. Your old records should appear in your new account later in spring 2022.

Detailed Question


Previous account holders who used the old website will need to sign up and register again. 

The previous website was retired and a new website built to allow improved content and additional functions.

You can request to have your previous data transferred over. At the end of the Sign Up page you will find a tick box accompanied with the following text. 

Request data transfer

As a former participant of the Garden Butterfly Survey between 2016 and 2021, I would like you to arrange a one-off data transfer of my butterfly records associated with this email address to my new account according to the terms and privacy notice of this website.

Please tick this box if you wish to have your data transferred to your new account.